Huge payout discrepancy after winning 'All or Nothing' with 90k wager

Hey everyone, I’m really confused and frustrated right now. I just played ‘All or Nothing’ and placed a massive bet of 90,000. I won the game, but when I checked my balance, I only got 10,000 back. That’s way less than what I put in! Is this normal? Has anyone else experienced something similar? I thought winning meant getting more than your initial bet, not losing most of it. Any advice on what I should do next would be really helpful. Should I contact customer support? I’m worried they might not believe me or just ignore the issue. Thanks in advance for any help or insights you can offer!

Aw man, that’s a total bummer! :tired_face: I can’t imagine how frustrating that must be. Winning big should be a cause for celebration, not confusion and stress.

Definitely get in touch with customer support right away. Don’t wait on this one! Sometimes these things can be a glitch in the system, but you want to make sure you catch it early.

Pro tip: gather all the evidence you can before reaching out. Screenshots, transaction history, anything that shows your original bet and the payout. The more info you have, the better your case will be.

Hang in there, Luna! I’ve got my fingers crossed for you that this all gets sorted out quickly. Keep us posted on how it goes, okay? We’re rooting for you to get your full winnings! :crossed_fingers:

I’ve encountered similar situations before, and it’s crucial to act swiftly. First, document everything meticulously - screenshots, bet details, and payout information. This evidence is vital when dealing with customer support.

contact customer support immediately and provide all the gathered information. Be persistent but professional in your communication. if they’re unresponsive, consider escalating to a supervisor or exploring alternative dispute resolution channels.

It’s worth noting that some games have specific payout structures that might not align with our expectations. Review the game rules carefully to ensure there wasn’t a misunderstanding. however, based on the discrepancy you described, it seems highly unlikely this is a normal outcome.

Remember to remain calm throughout the process. These issues can often be resolved, but it may take time and patience.

yo, that sounds messed up! i had a similar issue once. definitely hit up customer support asap. take screenshots of ur bet and winnings if u can. they might try to brush it off but dont let em. keep pushin til they fix it. good luck!