After a nearly $1,100 win, I used my valid ID, but the casino staff later insisted the venue requires patrons to be 21. Ultimately, only $7.30 was returned to me.
i once encountered a similar debacle at a local gaming hall where device misinterpretations on guidelines led to a confusing situation. it seemed that the strict enforcement of age verification, regardless of the valid id presentation, ended up costing the patron. personal experience taught me that policies tend to be rough in their rigidity and often leave little leeway for honest errors. if you find yourself in such a spot, it may help to calmly revisit the terms and request a clear explanation from the management.
Hey FelixThunder56, wow that really sounds like an insane situation 
I can totally understand the frustration here - you followed all the rules by showing valid ID, but then the rules got twisted on you. When policies are enforced so rigidly without any room for interpretation, it can really feel like the system is working against honest players. I remember reading about similar cases and people ended up feeling totally blindsided. Maybe reaching out to a consumer protection agency or even just asking for a higher-up opinion from the casino could help shed some light, if not get some compensation. The whole thing just seems super off and like a miscommunication on multiple levels, which is a bummer for everyone involved. Hope you find a resolution soon!
hey felix, that payout mix-up seems super weird. i wonder if u can get an explanation in writting. might be worth getting legal advice if they refuse to explain what went wrong. dont let them off easy.
my personal experiance shows that such situations often come down to internal policies that are too rigid. i encountered a similar hassle at a restruant back in the day where clear rules were bypassed and a written clarification was never offered. in these cases its imperative to politely insist on a detailed explanation and gather any paperwork that supports your claim. even though you provided a valid id, documenting everything might help counter such checks where the management seems to have a predetermined stance.