Casino denies alcohol to my friend on his 21st due to a 24-hour waiting rule

At midnight on his birthday, my friend’s casino card was activated, yet he was denied alcohol due to a mistaken 24-hour rule. The error was acknowledged, spoiling his celebration.

aw man, thats lame! his birthday went south over some casino policy mishap. i reckon he should hit up management and sort it out. its a bummer when rules get twisted like that.