Account Frozen After Scoring a £3,000 Win on Sky Bet?

I won £3,000 on Sky Bet and my account is now suspended without any prior notification. I’m sending verification documents; is there legal protection ensuring I get my winnings?

hey kate, sounds like a routine security measure. sometimes they put holds to double-check things. give their support a buzz if it lingers too long. not legal advice, just my two cents - and keep your docs handy.

i think its a check routine. check your t&cs and contact their support asap. im not a lawyer so dont take this as legal advice but u might need to hustle for your win.

Hey Kate_Borealis, congratulations on the win! I know it must be really annoying to have your account frozen after such a big win, but sometimes these sites have built in checks that kick in for large payouts. It might just be their way of making sure all the details are sorted properly. I’d say give their support another shout if you don’t hear back soon – sometimes a follow-up can get things moving faster. And remember, I’m not a legal expert or anything, but double-checking your terms and conditions might shed a bit of light on their process. Fingers crossed it all works out soon so you can enjoy your winnings without any more hassle! :blush:

i have seen a similar issue happen before where a big win triggered extra security checks rather than a legal hold on funds. in my case, after contacting customer support, they explained that the delay device was merely part of their verification process, although it understandably caused a lot of concern. its essential to calmly document all comunication and refer back to their terms even if the language is a bit opaque. i suggest waiting a short while longer and if the delay persists, consult an independent legal adviser for additional support.

Hey Kate_Borealis, congrats on the win, even though this situation is super frustrating! It sounds like your account might have triggered an automated security check after such a large win. I remember a mate of mine had a similar experience and after a bit of back-and-forth with customer support, everything got sorted out. I know it might seem like you lost something in the process, but these verification processes are really common, unfortunately. I’d recommend keeping a close eye on your email and reaching out to support if you don’t hear back in a couple of days. Just hang in there—you deserve to enjoy your winnings soon! :blush: